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HxGN SFx | Asset Management

Recovering an Asset to Your SFx Account

If you removed an asset locally from SFx Desktop, or your asset was disconnected from your SFx account and cannot be found in the All My Assets screen, you can recover the asset to your SFx account. In the meantime, you can also continue adding the history of assets that have been connected to your account if needed.

Note

Standard Users and Asset Administrators both have permission to do this.

  1. Open SFx Desktop from the Windows Start menu or double-click the image12.png icon in your system tray.

  2. Click the Open Settings icon.

    SFxDesktop_SettingsIcon_backup.PNG
  3. Select and click Backup & Restore under Settings.

    SFxDesktop_BackupRestoreOption.PNG
  4. Click Recover or re-connect to an asset on my account.

  5. Read the graphical instruction, and click Go to Recover / Reconnect My Asset.

    SFxDesktop_Recover_GotoRecover.PNG
  6. Select an asset you want to recover from the asset list on the left.

    Note

    This asset list shows all assets that have been provisioned to your organization by your team members including yourself.

  7. Click Connect.

  8. Go back to the All My Assets screen. You'll find your asset is recovered and displayed in the asset list.