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HxGN | SFx Asset Management

Browsing Asset Events

SFx Asset Management captures various types of real-time events occurring on any connected assets from multiple data sources and archives all historical events in chronological order.


A Lite asset only shows the events occurring in the last 24 hours. See Upgrading Lite Assets for more information.

By default, the Event Log pane shows the events of all assets. When you go to the detailed view of an asset, the Event Log pane only shows the events that occurred on the current asset.

In the Event Log pane, all events are ranked by occurrence timestamp. The latest captured event always lists at the top. For each event, you can browse the event type, event description, and the corresponding asset. You can click the hyperlink of the asset name to enter the detailed view of the corresponding asset. Or click the link of the program name to head over to the program detail view.


In addition, you can click the event icon, event title, or event description to browse event details in a pop-up dialog.


The image64.png icon indicates an event notification has been subscribed for the current asset. You can click the image64.png icon to browse the notification configurations. See Notification Management for details.

See Filtering Events for details on how to use filters to search for events.

The Event Log pane shows the events occurring on all assets by default. If you apply a filter in the Asset Dashboard, only the events occurring on the filtered out assets are displayed. You can export events occurring on multiple assets (for PRO assets only) to a .csv file. The exported .csv file contains all the key properties of the events. The following is a sample screenshot of exported events.


Each time, the maximum number of events can be exported is 10,000. When numerous of events are displayed in the Event Log pane, the latest 10000 events (within the specified time range if a date filter is applied) will be included in the .csv file.

  1. Click the image2.png icon in the Event Log pane. The web browser starts to generate the .csv file and the export icon changes to the loading state.


    The image2.png icon is visible only when at least one event related to a PRO asset is displayed in the Event Log pane.

  2. After the .csv file is successfully generated, the web browser automatically downloads the .csv file to your local machine. Open the .csv file from the download directory to browse the exported events.

If there are numerous events reported in the Event Log pane, you can filter them to find your concerning events as follows:

To filter the events by data source and status, complete the following steps:

  1. Click the image28.png icon in the Event Log pane.

  2. Select one or multiple statuses from the Status list and click Apply.

  3. Select one or multiple sources from the Source list and click Apply.


To clean up filtered results, click Clear.

To filter the events occurring between two time points, complete the following steps:

  1. Click the image2.png icon in the Event Log pane.

  2. Specify the start date and time, and end date and time.


To clean up filtered results, click Clear.

SFx Asset Management can collect events from the following data sources:

  • Controller — Contains events relevant to asset controllers.

  • Sensor — Contains events relevant to environment sensors installed on the asset, including vibration, temperature, humidity, illuminance, crash, and air pressure sensors.

  • Program — Contains events relevant to the process of PC-DMIS programs and program executions.

  • Asset — Contains events relevant to SFx Desktop and assets.

  • GPS Tag — Contains events relevant to GPS Tags attached to portable assets.

  • Wireless Pulse — Contains battery power events relevant to wireless Pulses installed on CMMs.

The events can be categorized into the following levels based on their status.

  • Critical

  • Warning

  • Info (Including DisconnectedConnected and Settings)

The following levels of events can be collected from asset Controller:

  • Controller error (Critical)

  • Axis service required (Warning)

  • Estop pressed (Info)

  • Controller (Info)

The following levels of events can be collected from Pulse Sensors:

  • Crash/Vibration/Temperature/Humidity/Illuminance/AirPressure reach the critical threshold (Critical)

  • Crash/Vibration/Temperature/Humidity/Illuminance/AirPressure reach the warning threshold (Warning)

  • Sensor disconnected (Info)

See Sensor Status for more information.

The following levels of events can be collected from Program:

  • Program started

  • Program completed

  • Operator input requested

  • Program canceled

  • Dimension failed

  • Program entered edit mode (Info)

  • Program opened/closed/paused/resumed (Info)

  • Dimension passed (Info)

  • Measurement Software Closed/Opened (Info)

  • Program execution error (Error)

See Program Events for details.

The following levels of events can be collected from Asset (via SFx Desktop):

  • System error (Critical)

  • SFx Desktop service disconnected (Info)

  • Asset Adapter service disconnected (Info)

  • IoTHub cloud service disconnected (Info)

  • Asset disconnected (Info)

  • Asset connected (Info)

  • Asset Idle (Warning)

  • Computer suspended (Info)

  • Computer resumed (Info)

The following levels of events can be collected from GPS Tag:

  • Enter GeoFence (Info)

  • Leave GeoFence (Info)

  • GPS Tag Battery Low (Critical)

  • GPS Tag Battery Low (Warning)

  • Storage Temperature (Critical)

  • Storage Temperature (Warning)

The following levels of events can be collected from Wireless Pulse:

  • Wireless Pulse Battery Low (Warning)

  • Wireless Pulse Battery Low (Critical)