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HxGN SFx | Asset Management

Realtime Downtime Tagging

Now you can add a real-time downtime tag for multiple assets at a time in the Asset Dashboard. By applying asset filters, you can quickly find out and tag target assets in batch. Whereas formerly you could only add downtime tags to elapsed downtime segments for an individual asset on the Utilization Over Time chart. See Downtime Tagging for details.

Note

This feature is only for assets with PRO/PRO Trial subscriptions. See Upgrade a Lite Asset to PRO for details.

The section below describes how to add, cancel, edit, and delete a real-time tag for specified assets.

To add a real-time downtime tag for multiple assets, follow these steps.

  1. Log into the SFx Asset Management Portal: https://login.hexagonsfx.com/Account/Login.

  2. Scroll down to the Utilization Over Time chart under the Asset Dashboard.

  3. Click on the Realtime Tag button in the upper right corner of the toolbar.

    AssetDashboard_RealtimeTagButton.PNG
  4. In the pop-up dialog, use the asset filters to quickly filter out target assets, and click Apply.

    AssetDashboard_RealtimeTag_AddTagDialog.PNG

    Tip

    Hover over the Filters Applied link to view the filtered asset names.

    Note

    The assets you can filter out are not operating at the moment. Because a realtime tag can only be added to assets that are not operating (i.e., Operational Status ≠ Operating).

  5. Click the See X Results link under Filters to open the Asset List dialog.

    AssetDashboard_RealtimeTag_AssetListDialog.PNG
  6. Now you can adjust and confirm the filtered assets.

    • If you need to adjust the filtered assets,

      • To remove an asset from the Asset List, click the Minus icon (RemoveIcon_Minus.PNG) at the end of the row.

      • To clear all filtered results, click Clear All, and then click Apply. In this case, no asset is filtered out to apply any tag.

    • If the asset list is exactly what you need, click Cancel or X to close the dialog box.

    Here we remove an asset from the Asset List and keep only two assets.

    Tip

    Hover over the See X Results link to re-confirm the filtered assets.

    AssetDashboard_RealtimeTag_SeeResults.PNG
  7. In the Add Realtime Tag section, select a tag from the Tag list, and click Start to tag.

    AssetDashboard_RealtimeTag_StarttoTag.PNG

    Tip

    See Create a Tag for details on how to create a new tag in the Tag list (for Asset Administrators only).

    Tip

    In this case, no need to set up the start time or end time. As the start time is the time when you click on the Start to tag button, and the end time will be added automatically when you stop tagging.

    Once a realtime downtime tag is started, this tag is populating the downtime from this moment on until the next operation event happens, such as the asset or the program resumes running, or someone stops tagging.

    In the meantime, you can see the Realtime Tag button disappears, and a blue round icon (AddRealtimeTag_TagIcon.PNG) starts turning, which indicates the realtime tagging process is ongoing. All users in your organization can view this turning icon.

    Note

    Only one realtime tag can be added at a time.

    Tip

    Hover over the turning icon to view the tag details, including the tag name, the start time of the tag, the number of assets, and a tip.

    AssetDashboard_RealtimeTag_HoverButton.PNG
  8. Click the turning icon (AddRealtimeTag_TagIcon.PNG) when you decide to stop tagging.

  9. Click Yes, please in the pop-up confirmation dialog.

    AssetDashboard_RealtimeTag_StopTagging.PNG

    A message prompts to inform you that the realtime tagging process is stopped and the tag is saved.

    Tip

    • To view the tagging details, click the here link. The image below shows the tagging details.

      AssetDashboard_RealtimeTag_Here_AssetList.PNG
    • To change the name of the realtime tag before saving, click Edit.

      Note

      About the Apply to stopped tag as well checkbox:

      AssetDashboard_RealtimeTag_ApplytoStoppedTag.PNG

      Sometimes, some of the selected assets resume operating during the tagging process. Hence, for these assets, the tagging process ends in advance automatically while other assets are still in the tagging process. This checkbox is designed to deal with this scenario.

      • If you want to apply the change of the tag name to the assets that resumed operating, mark this checkbox.

      • Otherwise, do not mark the checkbox.

      In this case, the end time of the real-time tag is different between these selected assets.

      • For the assets that resumed operating, the end time of the real-time tag is the time when the assets resume operating.

      • For the rest of the assets that are not operating, the end time of the real-time tag is the time when you stop tagging.

    • If you prefer to cancel this realtime tag, click Delete.

    • Click Cancel or the X button at the top right to exit the dialog box.

  10. Go to the Utilization Over Time chart, you can see a new time segment is added immediately, and the downtime period with the realtime tag you added is displayed for the selected assets.

  11. Go to the Downtime Analysis chart, you can see the downtime tag is added to the chart.

    In the meantime, the downtime you added just now is counted into the Tagged Time and the Total Downtime for the selected assets. See Downtime Analysis for details.

When you would like to pause the realtime tagging process and remove the realtime tag that is being added for some reason, follow these steps.

  1. Similarly, perform the first eight steps described above to enter the Stop Tagging dialog.

  2. Click Delete at the bottom left of the dialog.

    Tip

    Alternatively, you can also click the Edit button next to Delete, then click Delete in the Edit Realtime Tag dialog, and confirm Yes, Delete.

  3. Click Yes, please in the pop-up confirmation dialog.

After a realtime tag is added, it becomes a normal downtime tag, just like the downtime tags you added to the Utilization Over Time chart. To edit a realtime tag, see Edit a Tag for details.

After a realtime tag is added, it becomes a normal downtime tag, just like the downtime tags you added to the Utilization Over Time chart.

To delete a realtime tag, see Delete a Tag for details.